Emergency
Emergency warranty situations are not common, however, when they do occur, prompt
attention is required. Please contact us if any of the following situations occur:
1. Your home has no heat when the temperature outside is below 50 deg. F.
2. Your home loses electricity that is limited to just your home, not entire area.
3. Your home has no water. Please verify this does not affect the neighborhood.
4. A plumbing leak occurs that requires the entire water supply to be shut off.
Gas Leaks
All gas leaks should be treated as an emergency. Contact your service provider immediately to prevent potentially catastrophic damages. The number can be found on your bill. The utility provider's name is generally on a tag on the gas meter. Finding this information in advance is strongly recommended. Please keep a note of your natural gas provider name and emergency contact number easily accessible.Troubleshooting
Please begin to troubleshoot an existing problem as soon as it is detected. Many situations can be rectified very easily or at least mitigated until a professional arrives.If you are experiencing an emergency situation, as explained above, please call 253-720-5503 or Toll-Free 888-429-5468 for immediate assistance 24 hours per day, 7 days per week. You can also simply "Click to Call" below.
